Shipping & FAQ
📦 Shipping & Delivery
How long does shipping take?
Our standard shipping times range from 10–20 business days, as items are shipped directly from our international suppliers.
Do you offer expedited shipping?
At this time, we do not offer express shipping due to the nature of our international supply chain.
Can I track my order?
Yes! Once your order has shipped, you’ll receive a tracking number via email.
🛒 Orders & Payments
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.
Can I change or cancel my order?
If your order hasn’t shipped yet, we may be able to make changes. Please contact us as soon as possible.
Do you offer bulk discounts for offices or businesses?
Yes! Please reach out to us for custom pricing on large orders.
🔄 Returns & Refunds
What’s your return policy?
We accept returns within 30 days of delivery. Items must be unused and in original packaging. Contact us here and we can get the ball rolling.
What if my item arrives damaged?
If your item is damaged or defective, contact us within 7 days of receiving it with photos, and we’ll make it right.
📁 Product Information
Where are your products made?
Most of our products are manufactured by trusted suppliers in Asia.
Are your products eco-friendly?
We’re working to expand our range of sustainable and environmentally friendly products, stay tuned!
Do you offer customizable or branded products?
Some of our items can be customized for corporate branding. Contact us to learn more.
🧾 General Questions
Do you have a physical store?
No—we are an online-only store, which helps us keep prices low and pass the savings on to you.
How can I contact customer service?
You can reach us anytime through our Contact Us page
Shipping Notice:
Please note that shipping times may vary, as many of our products are sourced directly from our trusted international suppliers. Estimated delivery typically ranges from 10–20 business days. Due to the current global political climate and related international shipping delays, some orders may take a little longer to arrive. We truly appreciate your patience and understanding as we work to get your order to you as quickly as possible.